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Privacy Policy

Last updated: January 2025

1. Introduction

Savvy Sightseeing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Tour preferences and special requirements
• Payment information (processed securely by third-party providers)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device and operating system information
• Pages visited and time spent on our site
• Referral sources

3. How We Use Your Information

We use collected information for:

• Providing and improving our tour services
• Communicating about bookings and updates
• Personalizing your experience
• Marketing (with your consent)
• Legal compliance and safety

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers (payment processors, booking systems)
• Tour partners and local guides (as necessary for service delivery)
• Legal authorities when required by law

5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restrict processing: Limit how we use your data
• Data portability: Receive your data in a structured format
• Object: Object to processing of your personal data
• Withdraw consent: Withdraw consent at any time

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Customer data is typically retained for up to 7 years for business and legal purposes.

8. Cookies

Our website uses cookies to enhance user experience. See our Cookie Policy for detailed information about our cookie practices.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our contact form.

This policy complies with GDPR, CCPA, and other applicable privacy regulations.